Overview
Without good communications, businesses cannot operate to their potential.
Effective and efficient communication is vital to any business, whether verbal, written, or through body language. It is possible to get our point across clearly, respectfully, and properly without jeopardizing our professional communication skills. All employees represent your business and should leave a positive and lasting impression, internally as well as externally. There are many unwritten rules to professional communication etiquette, particularly now with the preponderance of technology venues.
In addition to sharing points of view, listening skills are also a huge component towards successful message transmissions. Guidelines can help to identify what is appropriate, tactful, and respectful in various business communication settings, while giving recognition to varying styles, preferences, and personalities.
Misunderstandings infect relationships, including in the workplace. It isn’t always just what you say but also how you say it and how you look that can cause angst. Attend this course to learn more about what you can do to improve your communication skills.
With this resource-loaded, fast-paced, and relatable course, you will receive tools, tips, and techniques to use to successfully lead your team. By the conclusion of this training, you will have actionable items and tools to implement the learning objectives and achieve sustained success.
Why should you Attend
Attending this training will help you and your team grow professional skills and discover how to work towards continued success for yourself, your team, and your organization. It will help you to advance your current success, boost your chances to meet your future goals and aspirations, and to inspire others to follow your lead.
Further, this course will help your team better understand company-wide expectations of individuals and teams to achieve desired results. When workplaces incorporate these cultural principles, the work environment becomes a place to look forward to coming into with enthusiasm. If developing your skills aren't prioritized by you or your organization, you risk individual, team, department, and organizational failure without everyone reaching their full potential.
Areas Covered in the Session
- Understand how communications affect interactions and relationships
- Identify our own tendencies
- Recognize how we can improve our communication skills
- Explore best practices
- Learn tips and techniques
- Determine expectations and responsibilities
Who Will Benefit
- Everyone that interacts with others and aspires to continue their professional development will benefit from this training. That includes Anyone from Front Line Workers to the Leadership Team
- It is also general information that is relevant to all industries including Human Resources, Medical, Legal, Hospitality, Transportation, Government, Sales, Communications, Education, Insurance, Science, Engineering, Banking, Non-Profit, Fitness, Investment, Realty, Marketing, Construction, and more
- Human Resource Professionals
- Supervisors
- Managers
- Business Owners
- CEO's
- COO's
- CHRO's
- Presidents
- Vice Presidents
- Employees
Speaker Profile
Deborah Jenkins, PHR, SHRM-CP, has over twenty years of experience as an Accounting and Human Resources (HR) Professional. She has served in senior leadership roles as well as supporting businesses as a generalist, payroll specialist, training and development provider, and benefits administrator. The variety of industries she has contributed to span the public, private and non-profit sectors. From this, Deborah has derived a broad understanding of the challenges facing business leaders, HR professionals, and all personnel. After having spent years broadening her skills, knowledge, and experience, Deborah now services her clients as a Human Resources Consultant, Leadership Trainer, Motivational Speaker and Executive Coach through her business, HR Solutions, LLC.
To prepare her for these opportunities, Deborah received a Human Resources Management Bachelor’s Degree from Park University and an Accounting Associate Degree from the University of Great Falls (now the University of Providence). She further is a certified Human Resources Professional from some of the leading associations in the world, including a Professional in Human Resources (PHR) from the Human Resources Certification Institute, a Society for Human Resource Management Certified Professional (SHRM-CP), and a Toastmasters Competent Leader (CL). To offer additional value-added tools to her services, Deborah has completed training and is an Authorized Partner and Trainer with Wiley’s Everything DiSC®.
Deborah understands that learning is a lifelong adventure, and she continually pursues personal and professional development. One way she accomplishes this is by participating in Toastmasters International since 2010. By serving in each role repetitively, she continues to develop her speaking, organizational, and leadership skills. She also believes in giving back to her community and has been a very active board member for several non-profit organizations including local Toastmasters Chapters and both the local Society of Human Resource Management (SHRM) chapter as well as the Montana State Council SHRM.
By sharing knowledge, inspiring others, and continually pursuing personal growth, Deborah aspires to ignite both individual and corporate success, thus enhancing overall well-being and shared fulfillment. Her goal is to assist others to develop more effective communications, supportive collaboration, and harmonious concord to reach superior streamlined, successful, and enjoyable results. Starting her own business in 2013 allows her to allocate her energies to accomplish this mission and focus in the areas she’s most passionate about: Workforce Training, Leadership Development, Success Consulting, and Motivational Speaking.
When Deborah is not working, learning, or volunteering her time, she enjoys hanging out with her high school sweetheart husband, their two amazing daughters, and adorable grandson, spending time outdoors with Mother Nature, and taking in the arts and entertainment offered in her home state of Montana and beyond.
Instructor
Deborah Jenkins
